Resources Warranty Information

Warranty Information

We Stand Behind Our Products

Nationwide Warranty

Continental Battery warranty is as follows: free replacement only to the original purchaser of the battery. Must have proof of purchase. Continental date label should be marked at time of purchase. If label is not marked, battery factory date code will be used for warranty determination.

All batteries should be properly charged and tested before submission for warranty claim.

Continental Battery - Standard

AUTOMOTIVE

AGM36 MONTHS
EFB36 MONTHS
PLATINUM36 MONTHS
PERFORMANCE18 MONTHS
STANDARD12 MONTHS
Continental Battery - Commercial

COMMERCIAL

6 VOLT12 MONTHS
8 VOLT12 MONTHS
SEVERE DUTY18 MONTHS
12 VOLT12 MONTHS
31 AB18 MONTHS
31 HEAVY DUTY12 MONTHS
31 XHD & X18 MONTHS
MIXTECH24 MONTHS
AGM24 MONTHS
SPECIALITY12 MONTHS
Continental Battery - Golf

GOLF

6 VOLT12 MONTHS
8 VOLT12 MONTHS
12 VOLT12 MONTHS
Continental Battery - Marine

MARINE

STARTING 12 VOLT12 MONTHS
STARTING XHD & X18 MONTHS
DUAL PURPOSE12 MONTHS
DEEP CYCLE 12 VOLT12 MONTHS
AGM18 MONTHS
Continental Battery - Motive Power

MOTIVE POWER

6 VOLT12 MONTHS
12 VOLT12 MONTHS
Continental Battery - SLA

SLA

SEALED LEAD ACID6 MONTHS
SLA HEAVY DUTY12 MONTHS
Continental Battery - Powersports

POWERSPORTS

6 VOLT12 MONTHS
12 VOLT12 MONTHS
Continental Battery - Lawn & Garden

LAWN & GARDEN

LAWN & GARDEN6 MONTHS

Not Covered By Limited Warranty:

  • Discharged batteries or batteries outside of warranty date code limits.
  • Neglect, such as improper fluid levels (under/over watering), damage from shipping, loose wiring, or busted or corroded hardware.
  • Misapplied or improperly sized battery for application.
  • Batteries exposed to excessive heat or cold temperatures.
  • Batteries that have had the date codes destroyed or tampered with.
  • Breakage, freezing, explosion, fire, wreckage, overcharging, charging or installing in reverse polarity, improper maintenance, melted or broken terminals, improper storage, or addition of any chemical or solution other than approved water.
  • Failure to properly install the battery.

Batteries used in commercial applications are limited to half the warranty period.


Policy Updated November 2023

Partner Warranties

Optima
RED TOP 6 VOLT36 MONTHS
RED TOP 12 VOLT36 MONTHS
BLUE TOP 6 VOLT24 MONTHS
YELLOW TOP COMM24 MONTHS
YELLOW TOP 12 VOLT36 MONTHS
Discover
LITHIUM BLUE36 MONTHS
MIXTECHPER CONTRACT
DRY CELL/GEL CELL12 MONTHS
Trojan
TROJAN AES36 MONTHS
LITHIUM ION72 MONTHS
DEEP CYCLE12 MONTHS
DUAL PURPOSE12 MONTHS
Odyssey
NON-ENGINE STARTING24 MONTHS
NON-BCI/DIN SIZES36 MONTHS
BCI/DIN SIZES48 MONTHS
Motobatt
AGM 6 VOLT12 MONTHS
AGM 12 VOLT12 MONTHS
LITHIUM12 MONTHS
Relion
48 VOLT LITHIUM84 MONTHS
24 VOLT LITHIUM36 MONTHS
12 VOLT LITHIUM36 MONTHS
ALL BATTERIES48 MONTHS
Precision Batteries
ADVANCED LITHIUM12 MONTHS
U.S. Battery
AGM & DEEP CYCLE12 MONTHS
FullRiver Battery
PS PREFIX24 MONTHS
POWERSPORTS SLA12 MONTHS
Noco Genius
BOOST JUMP STARTERS12 MONTHS
GX CHARGERS12 MONTHS
GENIUS CHARGERS36 MONTHS
Zamp Solar
SOLAR CHARGE CONTROLLERS & PORTABLE SYSTEMS25 YEARS
Barracuda Batteries
12 VOLT12 MONTHS
ACDelco
PREMIUM AGM48 MONTHS
PRO GOLD & GOLD42 MONTHS
PRO & GOLD AGM36 MONTHS
GOLD & PRO SILVER30 MONTHS
AGM SILVER24 MONTHS
PRO, SILVER, ADV18 MONTHS
Centennial Batteries
PREMIUM PLUS AGM & 8548 MONTHS
PREMIUM 7542 MONTHS
SUPERIOR 65 & LTV36 MONTHS
6 & 12 VOLT HEAVY DUTY30 MONTHS
MARINE/RV24 MONTHS
EV & GOLF CART18 MONTHS

Battery Limited Warranty

Subject to the terms and conditions of this Limited Warranty, Continental Battery Systems warrants to the original purchaser that it will be free from defects in material and workmanship for the Free Replacement Period applicable to such battery.

If your battery exhibits a defect in material or workmanship during the Free Replacement Period and is covered by this Limited Warranty, return the battery to an authorized CBS battery retailer, who has an appropriate replacement in stock. The retailer will provide you with a replacement battery of the same type at no charge (subject to applicable installation charges, taxes, and government-required fees).

No free replacement battery will be provided unless original proof of the purchase is provided.

Continental Battery - Platinum and Standard

Warranty Claim Procedures

If your battery appears defective, please follow the following procedures:

  1. Determine if the battery is not defective but is simply discharged and needs a boost. Have the battery tested first to determine the cause of failure and retain the receipt of the test results. If the battery is simply in need of a boost, have it re-charged and re-tested. This limited warranty does not cover merely discharged batteries.
  2. If the battery is still not working correctly, determine if the battery is still within the total Limited Warranty Period. The applicable Limited Warranty Period is calculated from the date of sale to the original purchaser.
  3. If the battery is still under warranty, return the battery to an authorized CBS battery retailer within the Limited Warranty Period.
This Limited Warranty is voided for batteries damaged due to abuse or neglect, including but not limited to the following:
  • Battery hold-downs not appropriately used or not torqued per the Battery Council International Service Manual recommendations (Industry Standards), leading to excessive battery vibration or battery damage due to over-torque.
  • Low electrolyte levels for batteries, which require maintenance.
  • Accelerated corrosion/low electrolyte level due to exposure to excessive temperatures.
  • Batteries that have been refilled with any substance besides distilled water that may have contaminated the battery.
  • Batteries not maintained at a sufficient state of charge during periods of both in-vehicle and out-of-vehicle storage.
  • Batteries that have been subjected to excessive out-of-vehicle charging or an uncontrolled in-vehicle charging system (i.e., faulty alternator).
  • Batteries that have been physically damaged, including a cracked, punctured, or deformed battery case or cover; broken or severely damaged battery terminals.
  • Batteries with damaged terminals due to loose, inadequate, or high-resistance connections.
  • Batteries with loose or missing vents (non-sealed designs).
  • Batteries that have been installed and operated in reverse in the vehicle, leading to reverse battery polarity.
  • Improper battery box or insufficient protection from the elements (i.e., rain, snow, or ice).
  • Batteries operated in an application not designed and/or marketed to support. Example: Standard SLI batteries that are used in cycling applications.

Additional Terms and Conditions
  • This Limited Warranty only applies to batteries purchased from authorized CBS Battery retailers.
  • CBS is not responsible for and will not be bound by any additional warranties retailers provide. It does not authorize anyone to make or assume any obligation or liability concerning its batteries.
  • This Limited Warranty is not transferable and is only applicable to the original purchaser at retail.

NOTE: This Limited Warranty limits Continental Battery Systems responsibility to providing replacement as provided herein, and in no event shall Continental Battery Systems be liable for monetary damages or other losses arising from any battery defect or failure, including, but not limited to, for any loss of use, time or for any inconvenience or for any incidental or consequential damages.

ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LENGTH OF THE APPLICABLE LIMITED WARRANTY. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

* If a Core Charge credit was included in the original purchase price you paid, you will need to return the battery to the original retailer to receive the amount of this credit.

** Proof of purchase includes a receipt, a credit card, or bank statement.

*** Other information, such as battery test results, pictures, or a battery label, may also be requested when making your claim.


Battery Dos & Don'ts

How to Extend Your Battery Life

Battery Dos and Don'ts
Note:
  • When installing a battery always wear proper eye, face, and hand production.
  • Install positive cable to positive terminal, then negative cable to negative terminal.
  • Tighten connection; do not hammer.
  • Make sure that clamps and connectors do not touch metal objects.
Battery Cross Section

What is Not Covered Under Warranty

  • Damage from overcharging or improper jump starting.
  • Melted case from vehicle engine fire.
  • Evidence of freezing.
  • Loose or damage posts.
  • Over-torqued or melted side terminals.
  • Hole in the case.
  • Battery is discharged from defective charging system, lights left on, etc.
  • Use of a lower capacity battery than specified as original equipment.
  • Installation of a battery in reverse polarity or recharging a battery in reverse.
  • Use of an automotive starting battery in a marine/deep cycle application.

A Frozen Battery is Not Covered Under Warranty

For a battery to freeze it must be deeply discharged. This happens when:
  • Vehicle is not being used for a long time.
  • Vehicle is used for frequent short trips in very cold weather (alternator does not have enough time to charge the battery in these stop-and-go situations).
  • Accessories such as CD players, on-board computers, window defrosters, etc., are used at low RPM.
  • Vehicle has a defective or inadequate charging system.

Conditions Where the Warranty is Void

These are the conditions where the warranty is void:
  • Damaged case and/or cover (broken or cracked) poorly secured.
  • Swallowed case or burned labels by an overcharge.
  • Malfunction of the vehicle’s electric system.
  • Mounted batteries in vehicles that do not match the application in the authorized application guide.
  • Damaged posts (bent, filed, rebuilt, or chipped).
  • Tighten lateral terminals with excess of torque.
  • Unusual liquid.
Continental Battery - Three Group